What is the check-in and check-out policy at Marco Polo Hongkong Hotel?
Check-in is available from 15:00 and check-out is by 12:00.
120 photos
Marco Polo Hongkong Hotel – A Favorite for Families in Hong Kong
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Key details
About the Hotel
3 Canton Road, Harbour City, Hong Kong,
- Next to Tsim Sha Tsui Promenade
Great
8.1
8.3
4.1
4.0
***** Forbes Recommended Hotel with Panoramic Victoria Harbour Views
Location & Access
Marco Polo Hongkong Hotel is situated inside
Accommodations & Club Lounge
The hotel offers
Dining Options
On-site dining includes the acclaimed Italian restaurant
Recreation & Business
The hotel has an
Family & Guest Services
Families have access to
Highlights
Location: Inside Harbour City, steps from Star Ferry & MTR
Rooms: 603 rooms with panoramic Victoria Harbour views
Dining: 9 restaurants including Cucina & Cafe Marco
Club: Continental Club with butler service & daily cocktails
Recognition: Forbes Travel Guide Recommended
Wellness: Outdoor pool & fitness center
“This hotel impresses with its prime location within Harbour City, Hong Kong's largest shopping complex, and panoramic views of Victoria Harbour. Ideal for both vacationing families and couples, the service, particularly within the Continental Club, earns high praise. Its diverse dining options and convenient access to cultural attractions add to its appeal.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Superior Queen or Twin Room2 persons30 sq. feet2 Single bedsAir conditioningBathtubroom details
- Superior Room Extra Bed2 persons30 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe King or Twin Room2 persons35 sq. feet2 Single bedsAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
Sports & Fitness
- Fitness centre
Guest Parking
- No parking available.
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Baby pushchair
- Board games
Spa & Leisure
- Outdoor swimming pool
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Marco Polo Hongkong Hotel offers a delightful culinary experience with diverse dining options, from a vibrant international buffet to authentic Italian fare. Guests can immerse themselves in a warm atmosphere enriched by a variety of flavors and presentations, making each meal a celebration of taste.
Marco Polo Hongkong Hotel Location
3 Canton Road, Harbour City, Hong Kong,
Explore Hong Kong
Local Highlights
Hong Kong Science Museum
6 minutes walking
Interactive exhibits and IMAX theatre experiences make science fun. Free admission on Wednesdays attracts many visitors.
Avenue of Stars
9 minutes walking
Stunning views of Victoria Harbour with iconic sculptures, perfect for photos. It's a tribute to Hong Kong film industry legends.
Kowloon Park
10 minutes walking
A serene urban oasis featuring gardens, ponds, and a small zoo. Ideal for families and relaxation.
Hong Kong Museum of History
18 minutes walking
Showcases Hong Kong's rich past through engaging exhibits. A must-see for history lovers, with free admission on Wednesdays.
Tsim Sha Tsui Promenade
6 minutes walking
Stroll along the waterfront for breathtaking views of the skyline, a leisurely escape for couples and families.
Sky 100 Observation Deck
30 minutes walking
Experience panoramic views of Hong Kong from the 100th floor. Great for thrill-seekers and photography enthusiasts.
Kowloon Cricket Club
8 minutes driving
A tranquil venue offering sports and leisure activities. Perfect for winding down with a game of cricket or enjoying the clubhouse.
Aqua Roma, Aqua Tokyo & Aqua Spirit
4 minutes walking
Upscale dining with Italian and Japanese cuisine, renowned for its stunning views and sophisticated atmosphere.
Din Tai Fung
5 minutes walking
Famed for its xiaolongbao (soup dumplings), this casual eatery offers authentic Taiwanese cuisine in a lively setting.
BLT Burger
2 minutes walking
A modern twist on classic burgers with high-quality ingredients. Casual and perfect for families craving comfort food.
Tsim Sha Tsui Promenade
6 minutes walking
Enjoy a vibrant atmosphere with regular events and light shows. Ideal for families and all-age entertainment.
The Fringe Club
15 minutes driving
A creative space featuring live music, art exhibitions, and theater performances. Great for cultural enthusiasts in the region.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs HKD 261.8 per person.
Pets
Pets are not allowed.
Languages
Japanese
Year renovated:
2011
Number of floors:
18
Number of rooms:
1321
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Harbor view
Convenient location
Polite staff
Cons
Dated rooms
Guest reviewsbased on 1584 reviews
Christian from Germany
Single
Deluxe King or Twin Room
3 nights in November 2025
|
Reviewed: February 09, 2026
6/10
acceptable stay, SOME issues detected
defective telephone limited shower
I encountered SOME problems. the telephone in the room was broken and COULD NOT be fixed, a major inconvenience. also, i requested a room with a standing shower, BUT was informed only suites HAVE that option. senior travelers should be aware of these limitations. Both rooms only HAD a bathtub.
0 Helpful
Alessandra from Italy
Deluxe Harbour View King or Twin Room
4 nights in November 2025
|
Reviewed: January 22, 2026
9.5/10
Really good Amenities and Prime Location
spacious bathroom separate shower quick service shopping location
The room included a spacious bathroom with a large bathtub and a separate shower. I also appreciated the quick service at the front office that was only 5 minutes to the MTR station. High end shopping was next to the hotel as well as many restaurants.
The hotel requires a climb up and down stairs to reach reception and the elevators which is inconvenient with luggage.
Service
9/10
Staff members are very helpful beginning with check in continuing until departure. The concierge team provided clear directions and excellent restaurant recommendations. The hotel also has efficiency with the staff's quick response to requests.
Location
10/10
The hotel is situated near Harborcity Mall offering views from nearby restaurants. The MTR and Nathan Road are within walking distance of this hotel. This spot serves as the perfect base camp to tour Kowloon and Hong Kong Island.
0 Helpful
|
Fabio from Italy
Family with children
Deluxe Harbour View King or Twin Room
3 nights in November 2025
|
Reviewed: January 10, 2026
8.7/10
excellent stay
key attractions attentive staff breakfast selection
the location provided easy access to key attractions. staff at the continental club were attentive to our needs. we found the breakfast selection comprehensive. the room was clean and well maintained.
i found limited bottled water provided daily to be inconvenient. i would expect more bottles available without needing to request them
Service
9/10
the front desk offered prompt and efficient assistance. the concierge provided helpful directions and information. housekeeping maintained a high standard of cleanliness throughout my stay. they responded quickly to requests.
Facilities
8/10
the hotel had a well equipped fitness center available. its pool provided a refreshing escape from the city heat. i also appreciated the convenient access to nearby shopping and dining areas. these amenities enhanced my stay.
Dining
9/10
the breakfast buffet offered diverse options. i appreciated the fresh ingredients. the continental club lounge provided a relaxing space for afternoon tea. the staff were attentive to beverage requests. i found dining quite pleasant.
0 Helpful
|
David from United Kingdom
Business traveller
Deluxe King or Twin Room
4 nights in November 2025
|
Reviewed: January 10, 2026
8.5/10
Solid choice for business
efficient location shopping centers extra towels
The location made getting around the city efficient. I found multiple shopping centers within a short walk. The staff responded quickly when I requested extra towels and toiletries. The Continental Club access was quiet.
The hallway carpets show some wear and tear.
Dining
9/10
Breakfast included a wide variety of pastries, fruit, and hot dishes. The buffet catered to both Western and Asian tastes. The coffee machine produced cappuccinos and espressos in addition to regular coffee. The service was prompt.
Facilities
8/10
The gym contained three treadmills, two stationary bikes, and a selection of free weights and weight machines. The pool area included around fifteen loungers and umbrellas were available. The business center had two computers and a printer.
0 Helpful
|
Alessandra from Italy
Couple
Deluxe Harbour View King or Twin Room
3 nights in November 2025
|
Reviewed: December 10, 2025
9.4/10
A tender stay
roomy room friendly staff club service personal approach
i felt happiness as i walked into this lovely building. the room felt roomy to me. the staff has a friendly, personal approach i adore. i did love the lounge club and its special service within the hotel. everything here is perfect.
the room lacked some little snacks and drinks i think. the heater wasn't working.
Location
10/10
the location provides very easy access to the star ferry and the panoramic promenade. also, the metro station is not far. many landmarks are close, so it is easy to discover the city.
Service
9/10
the staff are very friendly. they are professional, helpful and attentive, a level of service makes you feel valued. the continental club team provides a attentive service.
Dining
9/10
the continental club lounge offers excellent meals. there are many good dining options nearby. the hotel has an in house dining, with very excellent food and a great view.
Facilities
10/10
the shopping center is close. you can find many bars and restaurants nearby. the top of the adjacent car park above the ocean terminal has great views.
Rooms
9/10
the rooms has a generous size and are clean as new. every amenity i needed was available. i was happy with the comfortable bed and good pillows.
0 Helpful
|
Show more reviews
FAQs
About Marco Polo Hongkong Hotel
Is parking available at Marco Polo Hongkong Hotel?
The hotel offers paid private parking on-site.
What dining options are available at Marco Polo Hongkong Hotel?
Guests can enjoy dining at the acclaimed Italian restaurant Cucina, the international Cafe Marco, and the Lobby Lounge.
What are the nearby attractions to Marco Polo Hongkong Hotel?
Nearby attractions include the Hong Kong Museum of Art (0.5 km), Hong Kong Cultural Centre (0.5 km), and Kowloon Park (0.5 km).
Does Marco Polo Hongkong Hotel have a fitness center?
The hotel features a well-equipped fitness centre for guest use.
What are the room amenities at Marco Polo Hongkong Hotel?
Rooms include amenities such as air conditioning, a flat-screen TV, a refrigerator, and coffee and tea-making facilities.
Are there any swimming facilities at Marco Polo Hongkong Hotel?
The hotel offers guests an outdoor swimming pool located on level 6.
What is the distance from Marco Polo Hongkong Hotel to the nearest MTR station?
Marco Polo Hongkong Hotel is merely a 5-minute stroll from MTR Tsim Sha Tsui.
Does Marco Polo Hongkong Hotel provide any business services?
The hotel offers a business centre and meeting facilities for corporate guests.
Where can I have breakfast at Marco Polo Hongkong Hotel?
Breakfast is available at Cafe Marco for an additional charge of 261 HKD.
What exclusive benefits does the Continental Club offer at Marco Polo Hongkong Hotel?
Guests in the Continental Club enjoy personalized check-ins, butler service, and access to exclusive daily breakfast and evening cocktails.
Can I access free Wi-Fi at Marco Polo Hongkong Hotel?
Free Wi-Fi is available throughout the hotel.
What is the closest airport to Marco Polo Hongkong Hotel?
The hotel is located 5 km from Hong Kong H K Heliport.
What entertainment options are available for children at Marco Polo Hongkong Hotel?
The hotel provides board games and cots for families with children.
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